Tenants are able to submit maintenance requests using the online tenant portal. There, tenants can document issues and add photos. After a request has been submitted, it’s reviewed by us and assigned to the necessary subcontractor. Technicians are required to update service requests and keep a record of every work order, from dispatch to completion. Any expense exceeding $350 will result in the owner being notified via text or call. 816 Property Management will pay up to $500 for invoices at time of service. In the event the invoice is over $500 management will immediately submit an invoice to the property owner. Once funds are in transit management will complete the payment process to the vendor.
Our technicians are skilled in a variety of trades including, plumbing, electrical, HVAC, and routine maintenance. However, there are projects that exceed our capabilities. When these projects arise, we’ve established partnerships with reliable contractors. We currently use our approved contractor list for items such as roofing, pest and critter control, appliance repair, and house and carpet cleaning. Our maintenance team also manages the contractors to ensure everything is getting done correctly and efficiently. Make Ready repairs are included in your management fees up to $2500. Any repairs over this amount requiring coordination or management will be subject to a 10% charge of the total cost of renovations for the oversight, coordination & confirmation of a completed job.
Gutter Maintenance and Cleaning
Gutters play a vital role in protecting your property from water damage by directing rainwater away from the foundation and landscaping. 816 Property Management’s gutter maintenance and cleaning service ensures your gutters are free of debris and functioning properly. Our team conducts thorough inspections to identify potential issues, such as blockages, leaks, or damage, and performs necessary cleaning and repairs to maintain the integrity of your property’s gutter system. Regular maintenance prevents water damage, mold growth, and foundation issues, safeguarding your investment. For properties located in areas prone to heavy leaf fall or snow, we offer customized maintenance schedules to address these unique challenges, ensuring gutters remain effective in all seasons.
Painting and Interior Updates
A fresh coat of paint and timely interior updates can significantly enhance the appeal and value of your rental properties. 816 Property Management offers professional painting services and interior updates to keep your properties looking modern and well-maintained. Our team works closely with property owners to select colors and finishes that reflect current market trends and appeal to a broad range of tenants. From minor touch-ups to complete interior transformations, we manage the entire process, ensuring high-quality results that brighten living spaces and contribute to a positive tenant experience. Additionally, we can coordinate updates such as fixture replacements, flooring upgrades, and window treatments to further enhance the property’s aesthetic and functional appeal.A fresh coat of paint and timely interior updates can significantly enhance the appeal and value of your rental properties. 816 Property Management offers professional painting services and interior updates to keep your properties looking modern and well-maintained. Our team works closely with property owners to select colors and finishes that reflect current market trends and appeal to a broad range of tenants. From minor touch-ups to complete interior transformations, we manage the entire process, ensuring high-quality results that brighten living spaces and contribute to a positive tenant experience. Additionally, we can coordinate updates such as fixture replacements, flooring upgrades, and window treatments to further enhance the property’s aesthetic and functional appeal.
Electrical systems are crucial for the safety and functionality of any property. 816 Property Management provides comprehensive electrical services to ensure your properties are safe, compliant with regulations, and meet tenants’ needs. Our services include routine electrical inspections, fault finding and repairs, electrical panel upgrades, and installation of lighting and power outlets. Whether addressing wear and tear, updating systems to meet modern standards, or responding to tenant requests for additional power solutions, our team ensures all electrical work is carried out efficiently and safely. For complex projects or new installations, we work with certified electricians to deliver top-quality work that enhances property value and tenant safety.
Make-Ready Turns and Renovations
When a property becomes vacant, we will generate a make-ready estimate for the client to review. We itemize and break down costs to inform clients of what funds have been withheld from the tenant security deposit. The goal is to turn the property fast with the least amount of funds expended. Our maintenance department also manages large-scale renovations. However, anything that is beyond our technicians’ abilities will be handled by one of our approved contractors. Make Ready repairs are included in your management fees up to $2500. Any repairs over this amount requiring coordination or management will be subject to a 10% charge of the total cost of renovations for the oversight, coordination & confirmation of a completed job.
Owners are able to opt-in to our mow and snow removal list. Our Maintenance Coordinator will work with owners and tenants accordingly on a mowing schedule and cost per mow. Alternatively, when Kansas City gets heavy snow and ice, our technicians and trusted vendors will work on the removal. It’s important to realize, not all properties will qualify for snow removal.
816 Property Management offers an inspection program that allows us to perform preventative maintenance. We encourage homeowners to opt-in to this program, as it prevents costly future maintenance issues and conserves the quality of the home. The program also reassures owners that current residents are properly maintaining the home. Some examples of preventative maintenance we would schedule include HVAC inspections, gutter cleaning, tree trimming, and mechanical inspections. This is an included service with full Management agreement.
HVAC Maintenance and Repair
The HVAC system is a critical component of your property’s comfort and energy efficiency. 816 Property Management offers comprehensive HVAC maintenance and repair services to ensure systems are running smoothly and efficiently all year round. Our preventative maintenance program includes regular inspections, filter replacements, and system diagnostics to prevent costly repairs and extend the lifespan of your HVAC units. Should repairs be necessary, our skilled technicians are equipped to handle issues ranging from minor adjustments to major system overhauls, ensuring tenants enjoy optimal indoor comfort. For HVAC replacements or upgrades, we coordinate with trusted contractors to provide quality installations that meet the latest energy efficiency standards, enhancing property value and tenant satisfaction.
Appliance Repair and Replacement
816 Property Management understands that appliances are the heartbeat of a functional home. That’s why we offer comprehensive appliance repair and replacement services to address any issues swiftly and efficiently. Our team of skilled technicians is equipped to handle repairs across a wide range of appliance types, including refrigerators, stoves, dishwashers, washers, and dryers. We aim to extend the lifespan of existing appliances through timely, effective repairs, minimizing disruptions for tenants. When repairs are not feasible or cost-effective, we coordinate the selection and installation of replacement appliances that meet our high standards for quality and energy efficiency. This service ensures your rental properties remain attractive and functional for current and prospective tenants, enhancing tenant satisfaction and retention.
Plumbing issues can range from minor inconveniences to major emergencies, all of which require prompt, expert attention. 816 Property Management offers a full suite of plumbing services, from routine inspections and maintenance to emergency repairs. Our experienced technicians are equipped to handle a variety of plumbing needs, including leak detection and repair, drain cleaning, water heater maintenance and replacement, and the repair or replacement of fixtures and fittings. By ensuring the plumbing systems in your properties are functioning efficiently, we help prevent potential damage, conserve water, and ensure tenant comfort and satisfaction. For larger projects or specialized needs, we leverage our network of trusted, licensed plumbers to provide expert service and peace of mind.